Questions?
We Got Answers!
How can I contact you?
How can I contact you?
You can reach us via email at support@hoodle.co or through our contact form on our website. We aim to respond promptly to all inquiries.
Where do you ship from?
Where do you ship from?
Our products are shipped from our fulfillment centers based in various locations to ensure timely delivery, depending on your region. We strive to bring your orders to you as quickly as possible.
What are your shipping times?
What are your shipping times?
Shipping typically takes between 7-20 days, depending on your location.
How can I track my order?
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
Can I make changes to my order after placing it?
Can I make changes to my order after placing it?
If you need to make changes to your order, please contact us at support@hoodle.co as soon as possible. While we cannot guarantee modifications after an order is placed, we will do our best to accommodate your request.
How can I request a refund?
How can I request a refund?
To request a refund, please contact us at support@hoodle.co with your order details. We will guide you through the refund process and provide any necessary information.
How long does it take to receive my refund?
How long does it take to receive my refund?
Once we have received and processed your return, refunds typically take 5-10 business days to appear in your original payment method, depending on your financial institution.
Do you offer exchanges?
Do you offer exchanges?
Yes, we offer exchanges for products of the same value if available. Please reach out to us for assistance with exchanges.
Do you ship internationally?
Do you ship internationally?
Yes, we offer international shipping. Shipping times and fees may vary depending on your location. Please refer to our shipping page for more details on delivery to your country.